By accessing or using the ROC Fitness platform — including the website at rocfitness.co.ke, the web application, mobile application, and all related services (collectively, the "Service") — you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, you must not access or use the Service. By completing registration and payment, you confirm you have read, understood, and agreed to these Terms in full.
ROC Fitness provides a structured 12-week fat-loss fitness program delivered through a digital platform. The Service includes:
The specific features available to you depend on the subscription plan you purchase. ROC Fitness reserves the right to modify, add, or remove features with reasonable notice.
You must be at least 18 years old to use the Service. By registering, you represent and warrant that you are 18 or older.
You agree to provide accurate, current, and complete information during registration — including your physical measurements, health conditions, and allergies. Inaccurate information may result in a meal or workout plan that is unsuitable for you. ROC Fitness is not liable for outcomes resulting from inaccurate user-provided data.
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@rocfitness.co.ke if you suspect unauthorised access to your account. ROC Fitness is not liable for any loss arising from unauthorised use of your account.
Each account is for individual use only. You may not share your account with another person or create multiple accounts to circumvent payment requirements.
ROC Fitness offers three subscription tiers:
Pricing is shown in your local currency based on your detected location. Kenyan users are billed in KES via Intasend M-Pesa or card. International users are billed in USD via Intasend or Stripe.
Payments are processed by Intasend (Africa) and Stripe (international). ROC Fitness does not store your card details. All payment data is handled directly by these PCI-DSS compliant processors.
Upon confirmed payment, your account is activated immediately. Your program clock starts the following day, giving you 24 hours to review your personalised meal plan, starter grocery list, and Week 1 workout plan before Day 1 begins.
Due to the immediate delivery of personalised digital content (meal plans, workout plans, grocery lists), all sales are final. We do not offer refunds after your program has started and content has been delivered.
Subscription access ends on the date shown in your account dashboard. After expiry, your data is retained for 30 days before permanent deletion. Renewing before the 30-day window preserves all your progress data.
You agree not to:
Violations may result in immediate account termination without refund.
Before starting any new diet or exercise program, you should consult a qualified healthcare provider, particularly if you have any pre-existing medical conditions, are pregnant or breastfeeding, have a history of eating disorders, or are taking medication.
The calorie targets, macro recommendations, and workout plans generated by the Service are based on the information you provide during onboarding. ROC Fitness makes no guarantee that these recommendations are appropriate for your specific medical situation.
You assume full responsibility for your health and safety while using the Service. ROC Fitness and its team members are not liable for any injury, illness, or adverse health outcome resulting from following the program.
If at any point the program feels unsafe, physically harmful, or medically inadvisable, stop immediately and consult a healthcare professional.
All content on the ROC Fitness platform — including but not limited to meal plans, workout plans, grocery lists, scoring algorithms, training methodologies, written content, branding, and software — is the exclusive intellectual property of ROC Fitness.
You are granted a limited, non-exclusive, non-transferable licence to access and use this content for your personal, non-commercial use during the term of your active subscription. This licence does not permit you to copy, reproduce, distribute, publish, or create derivative works from any platform content.
User-generated content (such as progress data, logged meals, and weight entries) remains your property. You grant ROC Fitness a limited licence to use this data solely to operate the Service and improve your program.
To the maximum extent permitted by applicable law, ROC Fitness and its directors, employees, contractors, and agents shall not be liable for:
In all cases, ROC Fitness' total aggregate liability to you for any claims arising out of or related to the Service shall not exceed the amount you paid for your current subscription.
The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
You may cancel your account at any time by contacting support@rocfitness.co.ke. Cancellation stops future billing (if applicable) but does not entitle you to a refund for the current billing period.
We may suspend or terminate your account immediately, without notice or refund, if you breach these Terms, engage in conduct harmful to other users, or use the Service fraudulently or illegally.
Upon termination, your access to the Service ends immediately. Your data is retained for 30 days and then permanently deleted, in accordance with Section 15 of the Privacy Policy below.
ROC Fitness may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.
If you do not agree to the updated Terms, you must stop using the Service before the effective date.
ROC Fitness ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, how long we keep it, and your rights under applicable data protection law — including the Kenya Data Protection Act 2019 and, where applicable, the EU General Data Protection Regulation (GDPR).
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not consent, please do not use the Service.
We use your personal data only for the following purposes:
We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
We retain your personal data for as long as necessary to provide the Service and comply with legal obligations. Specifically:
Under the Kenya Data Protection Act 2019 and applicable international law, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@rocfitness.co.ke. We will respond within 30 days. We may ask you to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya (ODPC) at www.odpc.go.ke.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in high risk to your rights, we will notify you within 72 hours as required by law.
ROC Fitness is the data controller for personal data processed through the Service.
For all privacy-related enquiries, data subject requests, or complaints:
We aim to respond to all privacy requests within 30 days.